See what our patients are saying about their 5-star experience with our amazing team!
Patient Reviews
The Fun Place for Braces!
Deborah G.
11:58 17 Jan 25
My experience with Carolina Braces has been a five star experience from day one. Dr.Kent is very compassionate, extremely funny, very knowledgeable and professional. Mrs. June treated me like I was her very own daughter. Mrs. June is very caring, loving, thoughtful, empathetic, friendly, compassionate, professional and knowledgeable. I loved my experience with Carolina Braces and the entire staff they always treated me with kindness and respect. You could always leave your visit with a confident smile, cookie or ice cream. Special occasions, I received birthday wishes, Thanksgiving blessings, Merry Christmas, and Happy New Year greeting cards. I Highly recommend Carolina Braces in Raleigh NC, off Sawmill Road. Thank you Dr. Kent and your team for making my smile even more beautiful!
Toni O.
20:36 15 Jan 25
My experience with Carolina Braces has been phenomenal so far! Everyone is so kind, very knowledgeable, and are always looking to make sure you’re comfortable and have what you need. This is my second go round with having braces, and I’m blown away with the experience that Carolina Braces gives you.
Shelly P.
20:51 10 Jan 25
Dr Hamilton and Matt where excellent. Very attentive and friendly would recommend Carolina Braces to anyone.
Candy M.
00:53 03 Jan 25
I've had a wonderful experience with Dr. Kent and his practice. He really cares about his patients!!!!
Tevall R.
07:00 31 Dec 24
The offices are top tier! Staff was accommodating and made us feel comfortable. Beautiful facility and extremely child friendly. My child was so excited about the visit that he barely sat down. There was so much to see and do. Dr. Kent and Elena were super pleasant and not only answered my questions, but answered my son's questions as well. I would recommend this office to family and friends.
Tryston J.
18:01 19 Dec 24
We e had a great experience with Carolina Braces! Both of my kids have had excellent T care with the team. I really appreciate that they are available and open with the plan for care. We would recommend them to anyone who needs ortho care!
Maria R.
14:42 19 Dec 24
My experience at Carolina braces was great! Amy was very kind and professional.
sophia
13:51 19 Dec 24
I love my results! Dr. Kent did everything to make me happy with my results and the assistants were always amazing!
Elyria H.
08:25 18 Dec 24
Best dentist ever!!!! The staff there is amazing. They felt like family to me, the process was so easy getting my braces on, they talked me through the whole thing. Please recommend going!
Johnette W.
17:33 16 Dec 24
Great experience. Excellent Customer Services. Great improvement on teeth with braces. Thank you Carolina Braces.
John C.
17:19 16 Dec 24
Carolina braces displayed great service and experience.
Taura J
21:12 11 Dec 24
Staff is super friendly and knowledgeable. Service was quick and I appreciated the gift bag filled with goodies. Such a nice gesture!The office space is clean, inviting and nicely decorated. I felt super comfortable before and after receiving traditional braces.I’m excited for my journey! Thank you Dr. Hamilton, Ms. June and Emma!
kim C.
17:31 05 Dec 24
Carolina Braces is simply the best orthodontist in the triangle area. Dr. Kent and is staff is “a cut above the rest “. My family and I have had service done with Dr. Kent, and he is just the most experienced, professional, honest and friendly orthodontist you will meet. He personalized each patient needs, and he will even give his phone number for you to contact him if you have an emergency outside office hours. He truly cares about his patients, and ensure that your experience is pleasant, comfortable and relaxing, which of course, ease any tension you may have when choosing to wear braces. The staff goes above and beyond to serve and provide the best client experience. Other orthodontist, that I have experienced in the past, as soon as you enter their establishment, it is a monetary venture, and it is made obvious. Dr. Kent and his staff sincerely cares and appreciates his patients. Thank you Dr. Kent and staff for always providing excellent customer service. It is because of the customer service experience you provide, allows patients like myself to return. Hats off to you Dr. Kent and staff, You deserve a standing ovation!
Gaynell B.
14:04 27 Nov 24
Carolina Braces is awesome! Everyone was friendly and professional. I had a great experience. Dr.Kent was great. Had a consultation for braces and left out with braces the same day. I’m so happy that I chose Carolina Braces.Danielle was great. She was awesome. The whole visit was amazing. Thanks Danielle.
Jahzamire C.
17:56 26 Nov 24
I came in to get braces and I worked with a few people but for the most part Geraldina and Dr.Kent and Dr. Hamilton worked on my new smile and were very nice and helpful. Thank you guys so much!
Astrø W.
16:59 26 Nov 24
Keri was Super helpful and at the brier creek offices. Went by super smooth and was taken care of, would definitely recommend to anyone else getting braces.
Tiffany G.
18:51 25 Nov 24
Amazing place!!! Very pleasant, polite and welcoming !! Karie always take good care of me when I come in!! Patient polite and caring to make sure my braces are comfortable. Also very knowledgeable!! I really enjoy the whole staff here!!! They definitely value customer service and experience!! Dr. Kent and Dr. Hamilton are the best!!!
Steph
21:21 19 Nov 24
Dr. Kent and his Crew are phenomenal. My children received treatment them and their teeth are beautiful. I will be going for myself in the near future
Amber H.
12:16 23 Oct 24
Update to former review:It took two years, but our son is finally out of braces! We recommend Dr. Kent as he was very kind with our son and did his best to make sure he had a good experience. The treatment ended up well, despite the difficult initial start, and we do recommend this business!This review is for the Brier Creek location. It seems that most of the reviews for this company reflect experiences at the other location. We have had a very frustrating experience thus far and I would not advice anyone to come here for treatment. I will update this review later and hope that our experience will improve. Bottom line - this location is not fully staffed and wait times are long and the technician and doctor turnover is high. None of the technicians at this location have been here more than a year. Dr. Marsh was here when we started but then left after our initial appointment with no communication whatsoever. Dr. Kent does not come to the Brier Creek location but once a month so if your consult was with him, just be aware you will likely not be able to see him again at this location. It a difficult to get an appointment or build any kind of relationship with the technicians. I don’t think the staff here get full breaks and must be overworked. The new doctor here, Dr. Hamilton, seems good and we are hopeful that our experience will improve. I do think this place needs to stop taking new clients until they can get caught up with the patients they already have. They also need to make sure their staff is not overworked and there is plenty of time in the daily schedule for emergency visits as well as adequate lunch breaks. We have been here for over six months now, five separate visits and every time there has been a shortage of workers.
